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3.2 | 432 Reviews

28 cu.ft. Smart wi-fi Enabled French Door Refrigerator

LG LMXS28626S

Available in 2 Color(s)

Features

  • 28 cu.ft. Large Capacity lets you stock up on more of your favorites
  • Fingerprint and smudge resistant finish lets you clean easily with a quick wipe
  • Door Cooling+ helps maintain a cold interior everytime you open the fridge and take out food
  • 2 Freezer Drawers for Maximum Organization

Quick Specs

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator
  • Width: 35.75"
  • Height: 69.75"
  • Depth: 36.25"
  • Energy Star Rated: Yes
  • Refrigerator Size: 27.8 (cu. ft.)
  • Fresh Food Capacity: 18.4 (cu. ft.)
  • Freezer Capacity: 9.3 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: No
  • Sabbath Mode: No
  • WiFi Connected: Yes

See More

 
Image Feature

The Look You Love Without the Fuss.

Now you can have all of the things you love about stainless, without the need for special cleaners or constant attention. LG's PrintProof™ fingerprint and smudge resistant finish easily wipes clean with a soft, dry cloth for a distinctive kitchen that handles real-life in style.

Image Feature

Store More.

Stock-up and store everything you need. With a cavernous 28 cubic feet of space, this LG French Door refrigerator gives you ample space for all of your family's favorite foods and keeps them conveniently organized and within reach.

Image Feature

Ready to Serve, at Just the Right Temp.

This full-width, temperature-controlled drawer makes party preparations a snap. Store everything from deli platters to fruit trays at just the right temperature.

Image Feature

One Size Fills All.

From pitchers to pint glasses, finally there's an ice and water dispenser that can handle just about any container you want to fill.

Image Feature

Measure First, Order Right.

Nothing is more frustrating than an appliance that doesn't fit. We'll help you find the right one for your space. Watch the Full Movie with Audio Descriptions Watch the Full Movie

The Look You Love Without the Fuss. Now you can have all of the things you love about stainless, without the need for special cleaners or constant attention. LG's PrintProof™ fingerprint and smudge resistant finish easily wipes clean with a soft, dry cloth for a distinctive kitchen that handles real-life in style.

Store More. Stock-up and store everything you need. With a cavernous 28 cubic feet of space, this LG French Door refrigerator gives you ample space for all of your family's favorite foods and keeps them conveniently organized and within reach.

Ready to Serve, at Just the Right Temp. This full-width, temperature-controlled drawer makes party preparations a snap. Store everything from deli platters to fruit trays at just the right temperature.

One Size Fills All. From pitchers to pint glasses, finally there's an ice and water dispenser that can handle just about any container you want to fill.

Measure First, Order Right. Nothing is more frustrating than an appliance that doesn't fit. We'll help you find the right one for your space. Watch the Full Movie with Audio Descriptions Watch the Full Movie

Features

  • 28 cu.ft. Large Capacity lets you stock up on more of your favorites
  • Fingerprint and smudge resistant finish lets you clean easily with a quick wipe
  • Door Cooling+ helps maintain a cold interior everytime you open the fridge and take out food
  • 2 Freezer Drawers for Maximum Organization
  • Store all your favorite foods while getting the ice you need through the SpacePlus® Ice System
  • ThinQ Care helps monitor and maintain your refrigerator so it works efficiently for longer
CAPACITY
Freezer (cu.ft.) 9.2 cu.ft.
Refrigerator (cu.ft.) 18.6 cu.ft.
Total Capacity (cu.ft.) 27.8 cu.ft.
CONVENIENCE
Auto Closing Door Hinge Yes
Child Lock Yes
LoDecibel™ Quiet Operation Yes
Temperature Controls Electronic/Digital
COOLING
Evaporator Yes
Fresh Air Filter Yes
Linear Compressor Yes
Multi-Air Flow™ System Yes
Smart Cooling® System Yes
Temperature Sensors 6
DIMENSIONS/CLEARANCES/WEIGHTS
Carton Dimensions (WxHxD) 38" x 73" x 39"
Counter Depth No
Depth (Total with Door Open) 48.63"
Depth with Handles 36.25"
Depth without Door 29.88"
Depth without Handles 33.75"
Height to Top of Case 68.5"
Height to Top of Door Hinge 69.75"
Installation Clearance Sides 1/8
Standard Depth Yes
Weight (Unit/Carton) 311 lbs./ 335lbs.
Width 35.75"
Width (Door Open 90 with Handle) 44.25"
Width (Door Open 90 without Handle) 39.25"
ENERGY
Energy Consumption (kWh/Year) 724
ENERGY STAR® Qualified Yes
FREEZER
Divider Yes
Door Type Pull Drawer
Drawers 2-Tier Organization
DuraBase™ Solid Drawer Base Yes
Freezer Handle Vista
Freezer Light Premium LED
LIMITED WARRANTY & UPC
Compressor (Parts & Labor) 5 Years
Linear Compressor (Parts Only) 6-10 Years
Parts & Labor 1 Year
Sealed System (Parts & Labor) 5 Years
UPC 048231794787
MATERIALS AND FINISHES
All Available Colors PrintProof™ Stainless Steel PrintProof™ Black Stainless Steel
Back Flush & Metal Cover Over Mechanical Parts
Contour Door Yes
Handles Matching Commercial Handles
Hidden Hinges Yes
Surface Smooth
REFRIGERATOR
Cantilevered Shelves Yes
Crisper Bins 2 Humidity Crispers
Door Bin Construction 1 Piece (Clear)
Folding Shelf 1
Glide N' Serve™ Drawer Yes
No. of Bins 6 total (2 adjustable gallon sized)
No. of Shelves 4 Split (3 Fixed+1Folding)
Refrigerator Light Ceiling LED
Shelf Construction SpillProtector™ Tempered Glass
SUMMARY
Display Type Membrane / White LED
Series LG
Type French 4-Door
REFRIGERATOR THINQ® SMART FEATURES
SmartDiagnosis™ Yes
ThinQ® Smart Technology Yes
ThinQ Care™ Yes
Voice Activation Yes
wi-fi Enabled Yes
Works with Amazon Alexa, Google Assistant
WATER & ICE SYSTEM
Daily Ice Production (lbs) 3.5 lbs
Dispenser Light Yes
Dispenser Type Integrated Tall Ice & Water Dispenser
Ice & Water Dispenser Yes
Ice Storage Capacity (lbs) 2.5 + 4.0
Ice System Slim SpacePlus®
IcePlus™ Production (lbs) 3.8 lbs
Water Filter LT1000P
FULL-CONVERT DRAWER™
Full-Convert Drawer™ Divider Yes

Quick Specs


  • Appearance

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator

  • Dimensions

  • Width: 35.75"
  • Height: 69.75"
  • Depth: 36.25"

  • Features

  • Energy Star Rated: Yes

  • Capacity

  • Refrigerator Size: 27.8 (cu. ft.)
  • Fresh Food Capacity: 18.4 (cu. ft.)
  • Freezer Capacity: 9.3 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: No

  • Extras

  • Sabbath Mode: No
  • WiFi Connected: Yes

Specifications Sheet

Energy Guide

Owner's Manual English 11,194K 02/24/2024

Owner's Manual Spanish 11,216K 02/24/2024

Get Adobe Reader

* Documents require Adobe Reader.

LG Independence Day Savings Event Rebate

Offer Expires: 6/19/2024 to 7/10/2024 Must be postmarked by: 8/10/2024

Receive up to a $600 rebate with purchase of 2 or more qualifying LG Appliances. Rebate form must be postmarked by 8/10/2024.

LG ThinQ Care Warranty Promo

Offer Expires: 4/13/2023 to 7/10/2024 Must be postmarked by: 10/10/2024

Purchase a qualifying LG product and register it through ThinQ app to receive a free 1 Year Extension on Manufacturer Warranty, valued up to $185. Rebate form must be postmarked by 10/10/2024.

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Interactive Tour

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Professional delivery and installation is available for many products we sell. We would be happy to coordinate delivery and installation for you.

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

3.2 out of 5

48% of reviewers recommend this product.

5 Stars

Joseph Frascella 6/21/2024

I bought my Lg Refrigerator. Its been awesome. It broke down and LG has been totally awesome. Taken care of the problem thank you LG.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Nice features and great amount of storage

Scb55 6/20/2024

I bought this about a month ago. It has the features I like and has plenty of room to place items that may be wide or tall. The doors have additional cooling and if I accidentally leave the door open I receive a notification on my phone. It also has functions to tell me when filters need to be changed.
Originally posted on lg.com

Yes, I recommend this product

1 Stars

Terrible Customer Service

Emarie55 6/20/2024

The lack of customer service was astonishing. I was given the run around for 2.5 weeks before my fridge was finally fixed under warranty.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

Refrigerator Down

CLE error code 6/19/2024

Refrigerator went down over two weeks ago and nothing has been resolved as yet Been without a refrigerator for over two weeks and I not happy at all about the response Ive had with LG service
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

Four years old and no longer works

hms2024 6/18/2024

This fridge is terrible. Please do not purchase this. We bought ours in 2020 and it no longer cools below 60 degrees. It is under warranty so a repairman was sent to fix it. He replaced a part and then next day it broke again. He came again last week and replaced the mother board and today it is broke again. There is only one person in the Baltimore area that works directly with LG to do repairs. 1 person??? The ice dispenser is also disappointing. Ice always gets stuck when you try to use the crushed mode. It is completely unacceptable for 4 year old fridge to not work. I am so frustrated.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

Bad experience service

Refrigeration 6/17/2024

You have poor service and bad experience with you guys
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Well-made and effective

LarryWB 6/16/2024

Have had this LG for only a month or so but loving it thus far. The price was good easy to install and use quiet and effective. Love the double-door freezers which was a major selling point b/c they really cut down on items being lost at the bottom of one drawer. My only annoyance is that the left door seems to slam shut b/c it is so heavy with all the ice-making equipment in it. I try to be careful in closing but it doesnt take much for it to slam. But Id gladly buy it all over again.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Amazing refrigerator

hhm42 6/15/2024

Great refrigerator with easy access and great storage.. I love the reminder chime when the door has been open too long. I also love that it shows the temperature for both refrigerator and freezer on the door when it is opened. The water dispenser has the best tasting wate r and refreshing cool. Plus it looks so sleek and modern.a
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Happy refrigerator owner

SharIT 6/15/2024

Very happy with our purchase This refrigerator is very spacious Freezer is split into two doors which also gave us more room for our frozen items. We love how fast the water fills our flask and dual ice maker was also an added bonus. Definitely would recommend this purchase
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

PERFORMANCE

ARVIND AND NANDINI 6/15/2024

LG REFRIGERATOR I USED AND ITA BEST PERFORMANCE AND LOOKING NICE. and price is very good compare to other manufacturer.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

3 Stars

Issues

George Elliott 6/10/2024

I am happy with the refrigerator in general. One of the bottom freezer draws works but it could be colder. The ice maker makes ice but there is a problem with the board so it does not auto drop ice into the bin. I have to do a manual reset to get ice to drop.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

5 Stars

Repair

LG old 6/10/2024

The tech was very nice and professional He ask me to reach out to let him know it was working. He did a great job and when I had a question after he fixed it. He replied promptly.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

2 Stars

Compressor died in Year 6 -- no recourse

Bad Compressor Victim 6/9/2024

We purchased this fridge in early 2018. We have had no problems and it worked fine up until 3 days ago. The fan continued to run but water began to leak through the water dispenser. We soon realized our frozen food was soft/melting as the unit was no longer staying cool. We frantically looked up local repairmen and had someone come out within 24 hours. It took him 10 minutes to say the compressor was bad and that we should call LG. We called LG were told the Compressor was covered but we would need to provide a flat fee service pre-payment of $449 + tax $560 total to cover parts labor. This was the required rate to repair the compressor issue with a 90 day warranty. We provided payment details and were given the name of an authorized rep. I called the rep to schedule and they said we dont have a person who can fix the issue. Please call LG and have them provide you another rep. You will get another service provider more quickly if you call them back. We called LG back and they sent me a text of 4 different shops I was welcome to call on a Friday afternoon I got hold of one rep but had a feeling the repair may require more work and $$$ than just the $560 and who knows how long the next compressor would last. Upon researching we learned of the lawsuit related to bad compressors between 2014-2017 and how they still continue to be a problem. We lost $150 worth of groceries and came away shocked that we had no recourse for what was happening to us. We have decided to purchase a new refrigerator and although we would like to consider an LG having watched the compressor go bad in year 6 seems too much a coincidence that the 100 parts and labor coverage ends after year 5. Who knew that buying a fridge with a 10 year warranty would actually only cover parts and labor through year 5 and that between year 6 thru 10 a flat fee service charge of $560 would have to be pre-paid in order to repair a part that only has a 90-day warranty Sad to see that it seems like most fridges are only expected to have a life of 7-10 years. Guess we all have to go back to basic top freezer fridges from the 1970s
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

under control

jnol2020 6/5/2024

Installed May 22 2024 and after a brief shake down period seems to be running nicely now.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
4 Stars

Honest Review of the LG Fridge: Designed for Famil

rmj1287378 6/4/2024

Pros: Spacious Design: The deep shelves and ample door storage are perfect for our familys needs especially after transitioning to a plant-based diet. Ease of Cleaning: Cleaning this fridge is a breeze thanks to its thoughtful design. Reliable Cooling: The fridge and freezer maintain consistent temperatures which is essential for preserving our food particularly during the hot summer months. Cons: Poor Lighting: The LED lights only illuminate the top shelf making it challenging to see items below when the top shelf is full. Inaccurate Thermostat: While the fridge maintains constant temperatures the thermostat isnt accurate requiring us to use a separate thermometer. Space Wastage: The water dispenser takes up a significant portion of the left door and the extra drawer in the freezer seems wasteful of space. Subpar Water Filtration: The water filter leaves much to be desired prompting us to use a separate water filtration system. The water dispenser and ice maker feel like unnecessary features taking up valuable fridge space. Final Thoughts: Overall the LG fridge meets most of our familys needs but there are areas for improvement. Better lighting and more efficient space utilization would make a significant difference. Additionally addressing the water filtration system would enhance the overall user experience. Despite its flaws the LG fridge remains a reliable option for families seeking a spacious and functional appliance for their kitchen. Note: The left drawer serves us well for storing various items like jam butter and small yogurts adding some versatility to the fridges storage options.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
2 Stars

Sad

0070 6/4/2024

Compressor went out around 3 1/2 years. LG covered it because they knew it was a problem. Lost all the food in it horrible
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Love this fridge

Teach66 6/3/2024

This is the most wonderful refrigerator I have ever had. With the freezer on the bottom the top doors open wide allowing very large things to go in. The two freezer drawers make dividing meat from other things I freeze easy. If I ever have to buy another refrigerator I will buy this again.
Originally posted on lg.com

Yes, I recommend this product

1 Stars

Na

Adam426 6/1/2024

Compressor went out at 6 years. Paid $175 for a repairman to tell me there is a class action lawsuit on the compressor and labor would be about $750. Called Lg got the major run around. I was told I would have to pay there repair man to come out and tell them the same thing. After already losing $1000 in food. LG should be ashamed Horrible customer service It is ok to make a mistake its how you fix the situation that matters I was told be professional repair technician to just go buy a new refrigerator. It is not worth putting the money into a know issue. LG You should be much better than this.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Great refrigerator

Kae9 5/26/2024

I wanted to try LG appliances because the other brands I bought were not holding up. I am very satisfied with my purchase so far. Have not had any problems like I had before with other brands. I will continue buying LG brand appliances.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
1 Stars

Fan failed after 2 years LG wont cover fixing

ColinZeal 5/22/2024

Purchased new in late April of 2022. In early May of 2024 the fridge started making a loud squealing/chirping noise. Called LG support - said they could send a LG technician out but if whatever part was failing is not covered by warranty then I would be 100 responsible for payment ~$450. The soonest they could get someone out was in about 5 days. By the time a technician got here the fridge started making a loud whirring noise all day long that could be heard throughout the house. The technician said it was a fan that was dying and it took him about 15 minutes to fix. When I asked if it would be covered by the warranty he said no. When I said that I would think a $2300 fridge should go longer than 2 years without an internal part failing he said and I quote they all do this nowadays no matter what brand it is. Now Im not a refrigerator expert but I dont believe that at all. I also understand that some products will have defects but LG should take responsibility and cover the fix when it happens so soon after purchase. This fridge may have been a 5 star review before this but I would not recommend a LG refrigerator or any other LG products after this experience. Also Costco wont help since this happened literally two weeks after the 2 year warranty with them expired - if only it would have died a few weeks earlier
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

Unhappy

Millie49 5/22/2024

5 years and every year had an issue. Recently replaced product with other brand. Very unsatisfied with LG
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

4 Stars

New LMX Fridge freezer

Jerry 74 5/20/2024

Have had my LG fridge for over a month and mostly happy with its performance. I would like the water pressure to be a little stronger and the place you set the glass to fill is a little small but other than that very happy with the performance so far.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Great Fridge

FLDOC 5/19/2024

By far this is the best most spacious elegant fridge I have ever owned.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

4 Stars

Refrigerator is easy to see all food

Jacqueline pace 5/18/2024

One year ago and it works good the ice dispenser leeks water sometimes
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
2 Stars

gd storage features sep freezer cmprtments

bevfu 5/17/2024

Bought this a few years ago but only started using it the past couple of years consistently due to the pandemic. The condenser motor has gone out and has needed replacement. Luckily Im a pretty handy person and was able to self diagnose with online resources and have access to a good appliance technician who was willing to help. Anyone else he said he would have refused because this was an LG.
Originally posted on lg.com

No, I do not recommend this product

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1 Stars

Unreliable

Sammd 5/13/2024

The compressor/condenser required replacement after 6 years which is outside of their 5 year parts labor warranty. Meaning the compressor replacement may be covered but it will be $1200 in labor to fix an $1800 refrigerator.
Originally posted on lg.com

No, I do not recommend this product

3 Stars

Already Broken

PyroSierra 5/6/2024

Bought this fridge in July 2023 and it has already stopped cooling. I did contact customer support due to being without a fridge. They stated they would call me within 48 hrs. A week later no word. Contacted them again and the repair order was never put in as stated. So still waiting on a call as of now and still have no working fridge.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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5 Stars

It is ok

Ellen2 5/6/2024

It is fine product would recommend to friends and colleges
Originally posted on lg.com

Yes, I recommend this product

3 Stars

Hope it lasts long to make the saved$$ worthwhile

SAN1950S 5/5/2024

The inside of the fridge looked nice with empty glass shelves in the showroom lights. However in our kitchen with only a single light inside its painfully underlit. Theres a light for the top freezer drawer but not for the lower. The specs were incorrect so it does not fit under the cabinets where it was intended. The deliverers did not flush the feed line like I instructed so we had unusable water and ice for a while. I should have bought the fridge that had a more accessible filter. The freezer loses a lot of space to the compressor so it does not provide the freezer space we anticipated. Room for pizza boxes would have been preferred. The doors are very deep and make it difficult to access the fridge without them both being wide open in fact theres even a drawer that has to have both doors open in order to be accessible. This really could have used a removable tray under the ice water dispenser. If an ice cube melts or there is leakage theres no time before it is running down the front of the fridge.
Originally posted on lg.com

No, I do not recommend this product

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1 Stars

FAILURE

DUKE1215 5/4/2024

GREAT PRODUCT. WIFE AND I LOVED IT. BOUGHT 9/2018 FOR NEW CONDO. FAILED IN APRIL 2024. NOT EXPECTING FROM $2000.00 REFRIGERATOR
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

3 Stars

Dont Buy LG Customer Service is terrible.

52Judy73 4/30/2024

I purchased my LG in December of 2018. This is the second time I have had to have a repair. This time it was the compressor and still under warranty thank goodness I have to say I will not recommend LG to my friends. It took me two weeks to get anyone to come out. The story I got from your LG phone number which I called twice was that there were no authorized technicians available Called the dealer I purchased from and got the same story Finally I asked if they could authorize a technician of my choice and that started the ball rolling. Two weeks without a refrigerator/freezer in Florida and no one really seemed to care. Customer service is a thing of the past.
Originally posted on lg.com

No, I do not recommend this product

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1 Stars

I will never purchase an LG machine again

chrissyb3 4/23/2024

My fridge is almost 4 years old and has completely stopped working. I had to go through LGs system since it is under warranty and 4 weeks and 6 different repair visits later they have deemed in unrepairable. I am now waiting to hear back from LG to see if they will cover my fridge. I have 3 small children and living with out a fridge for over 4 weeks has been awful. The money Ive spent on coolers and ice not to mention the groceries we lost twice because the first repair man thought he fixed it had been very stressful. I was suppose to hear something yesterday about what LG plans to do to resolve the issue and have yet to hear back. They also require a receipt even though I have the warranty. I did find the receipt and have submitted it but still have not heard back.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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1 Stars

Warranty

Mike 2375 4/22/2024

Well the refrigerator has been Great all the way up until two months after my warranties up the freezer fan goes out and its taking about 19 days now and still waiting to be repaired
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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5 Stars

Super French door LG

BobbyJo 4/20/2024

We have had our new LG 4-door French door refrigerator for almost 2 months and love it
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

4 Stars

Attractive

Flash222 4/20/2024

Very nice refrigerator looks beautiful in my kitchen great for the family. I wish I had known that it doesnt have a lower ice maker.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Compressor issue

B koirala 4/18/2024

LG customer service was great: they understood my request and handed promptly with the repair and replacement of cooling compressor. The service agent from JVC was on time and did the job within an hour. Still need to see how it works. I am a loyal customer of LG and had loved the products and never had any problems except for this refrigerator compressor issues. Hope LG will do the repair for free rather than a fee.
Originally posted on lg.com

Yes, I recommend this product

3 Stars

Big and Beautiful But Requires Repairs

Margaret D 4/16/2024

Ive had this refrigerator for nearly 6 years now. It was a brand new model and I loved everything about it so bought it. It has deep shelves and lots of pockets. Space in the door. I love having two separate freezer drawers at the bottom. I did get the five-year extended warranty and was very thankful that I did. I had it serviced at least three times in the first five years. The condenser as well as other parts were replaced. The warranty expired and within less than a year I have had to pay to replace the condenser again along with other parts. It was a very expensive repair. I have now signed up for a home warranty on all of my appliances. That refrigerator will likely require additional repairs before it dies. Lesson learned is not to buy a brand new model of a refrigerator. Best to buy one that has a good track record.
Originally posted on lg.com

No, I do not recommend this product

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5 Stars

EXCELENT FEATURES

JJHELD 4/15/2024

I bought this and got it home to find out that it was not cooling so after 1 month I had it repaired and I am impressed with the performance the ease of having a first class fridge that the doors are at eye level ample storage for fridge items. Having eye level and ample space in the fridge is a food saver. The crushed ice maker cold water and cubed ice maker id definitely a plus. Freezer space is small but very nice and handy as you do not need to dig to get to the items as in a larger top loading freezer.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Great Service

Jaimi77 4/15/2024

We have been very happy with the refrigerator. And when we noticed service LG was amazing
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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1 Stars

nothing is great ice machine is the worst

robsmjr 4/10/2024

I biught this unit 2 years ago and now it needs a new compressor I am very disappointed in your product
Originally posted on lg.com

No, I do not recommend this product

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2 Stars

Excellent Design but not a durable product

Aijaz 4/7/2024

Very intelligently desiged refrigerator and we really loved this model but quality is the real issue with LG products so it lasted only 4 years. LG Technician declared it irreparable as gas referigerant leaked somewher inside the body. So very carefully used refrigerator died in 4 years. LGs Customer Service is good and they offered me Store Credit to buy a new product in less price.
Originally posted on lg.com

No, I do not recommend this product

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4 Stars

LG refrigerator

Len Jay 4/2/2024

Overall functionality and performance of the refrigerator has been good. I have had 2 issues however. One with retractable shelf did not lock in place properly and upon contacting L. G they promptly sent a replacement shelf to me which now works. The second issue is continuing with the water dispenser leaking water and also leaving leaving a white dust residue all over the bottom of the dispenser. LG did send a repair person over who said nothing is wrong and left with no action taken. This continues to be a problem even after changing the water filter and removing the ice in the bin. My last refrigerator was a calvinator 27 years old and never leaked water from the dispenser. Dont know why this continues to happen but its very frustrating.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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1 Stars

Compressor failure in 4 yrs

Matt C 808 3/29/2024

Bought in May 2020 during Covid so not many choices out there as our Kitchen-Aid fridge died at the worst time. This LG fridge died on us now 2 weeks ago. I was finally able to get a certified LG repair contractor that LG support gave. The compressor had died. Its only 4 yrs old not in a dirty environment no leaks no excessive opening/closing of the doors/freezer. Even the repair person said LG compressors are no good. Not to mention Ive been out of a fridge for nearly 2 weeks repair person couldnt come till this past Wednesday just to diagnose the issue and said its at least another 2 weeks for parts and Id have to wait until the parts come in to get scheduled to replace at least 4 hr job will not be buying LG again AND not trusting Consumer Reports.
Originally posted on lg.com

No, I do not recommend this product

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5 Stars

good features large amount of storage space

BobbyJo 3/26/2024

a great well priced replacement for our prior refrigerator
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

So much space

Stacyrei 3/26/2024

This fridge takes up the same amount of room as my last one but somehow has so much more space inside. I am amazed.
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Repair Experience

Big1rv 3/25/2024

Great experience. Tech was great replaced the parts and all is well. Two thumbs up.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Best Feature - 2 drawer freezer

Little Bob 3/25/2024

I bought this June 2023 and we are well satisfied with it. Especially like the two freezer drawers and themeat tray in the refrigerator section. Havent had any problems. Would purchase again.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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1 Stars

Dont buy LG fridge. Dud

Madkel 3/24/2024

Weve had this refrigerator for 3 yrs now. After 1 1/2 years the motherboard went out and thankfully we had bought it at Costco so we were able to get the motherboard replaced. LG only has a 1 yr warranty Costco extends that to 2. Otherwise our new fridge would be useless. Now at 3 yrs the fridge is only cooling to 58. LG once again is no help because we dont still have the receipt. Its the same serial# and info as before. Costco cant reprint a receipt 3 years old. A brand new fridge useless after 3 years and LG offers no help. We spent 2800 on it. Will never buy LG again
Originally posted on lg.com

No, I do not recommend this product

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3 Stars

DONT BUY THIS REFRIGERATOR

Marv123 3/23/2024

We have had this refrigerator for slightly more than six years and until last month I would have given it 5 stars BUT last month it stopped creating the cold temperature that it had for all the time since it was purchased. We called in a repair service who informed us that the compressor had died for just under $2000 for parts and labor the refrigerator is now operating again. We researched the problem and found that there are a raft of law suits against LG related to the short life of their highly touted linear compressor. We are still trying to get reimbursed for the compressor which had a 10-yeat replacement warranty. BUT the labor is not included after the first five years so we will end up having a significant out-of-pocket expense. AND to add insult to injury once LG agrees to reimburse us there is a several month wait for the check
Originally posted on lg.com

No, I do not recommend this product

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1 Stars

GREAT LOOKING AND FUNCTIONAL

JJHELD 3/23/2024

I purchase this amazing looking unit and took it 125 miles to home. Had to remove the door handles to get it into the kitchen. The unit looked super nice and we hooked it up.. After 30 minutes we found that it was not cooling? We reviewed all the connections including the water line and found that the unit was not cooling. We left the refrigerator plugged in for another 24 hours and still no cooling. We then called the repair man and he showed up verifying that the unit had a defective evaporator and condensor. We ordered the parts which arrived yesterday and are in hopes that the repair man can install them on Tuesday next week. No matter the problems we believe we bought the right refrigerator and we are excited to get it running as we so badly need all the features on this gorgeous unit.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Quality